|Customers may make payments on-site at our drive-thru window or after hours drop box. Please consider using one of the many ways to make payments from the convenience of your home.
Payment options are: Mailing, Online, or call 770-387-5170. Customers may make a request for new, transfer or terminate service, as well as making a request for a payment arrangement by clicking to
Request Services Online or by speaking to a Customer Service Representative.
|Serving Bartow County Since 1969|
| Answers to your Questions and Concerns
Business Office: 50 Nelson Street, Cartersville, GA 30120
Phone: (770) 387-5170 Fax: (770) 387-5173
Drive-Thru: Monday - Friday 8:00 a.m. to 4:45 p.m.
**Lobby Closed for Lunch: Monday to Friday; 11:30 a.m. to 12:30 p.m. - Drive-Thru Remains Open**
Night Drop box remains open 24/7
Maintenance: 2 Roosevelt Street; Cartersville, GA 30120
Phone: (678) 721-5494
Fax: (770) 607-6306
Hearing Impaired Phone: (770) 387-5034
|Georgia Environmental Protecton Division Press Release|
the Level 1 Drought Response has been lifted for 103 Georgia Counties including
Bartow County. The Non-Drought Water Use Schedule is now ineffect and limits
outdoor watering from 4 p.m. to 10 a.m.
|Holiday Closure Notice|
The Bartow County Water Department will be closed on Friday, July 3, 2020 for Independence Day!!
|Bartow County Water System Online Payment System|
Online Payment System
Account Information (800) 766-2350
Payments (800) 720-6847
|Bartow County Water Department Mission Statement|
To provide effective and cost efficient management, engineering and design, construction, distribution and collection, maintenance and operation of all facilities which produce drinking water, reclaimed waste water and bio-solids of the highest quality possible and to be fiscally responsible by producing quality utility bills, maintaining all our accounts with courteous, respectful and responsive billing and receipt of revenues and responsible disbursement of those revenues.”
|Emergency Service Calls|
PLEASE CONTACT OUR MAIN OFFICE @ (770) 387-5170 TO REPORT A PROBLEM WITH YOUR WATER AND/OR SEWER SERVICE. EMERGENCY SERVICE CALLS SUBMITTED TO OUR DEPARTMENT AFTER REGULAR BUSINESS HOURS AND ON HOLIDAYS WILL BE FORWARDED TO BARTOW COUNTY 911.
For questions or comments regarding the content and/or design of the Water Department web pages, please contact Mr. Michael Yancey, Bartow County Water Department Information Services Director at (678) 721-5489 or email@example.com.