|Bartow County Water Department
**Celebrating 50 Years of Public Service**
Office: 50 Nelson Street; Cartersville, GA 30120; Phone: (770) 387-5170; Fax: (770) 387-5173
Maintenance: 2 Roosevelt Street; Cartersville, GA 30120; Phone: (678) 721-5494; Fax: (770) 607-6306
Hours: Monday to Friday; 8:00 a.m. - 5:00 p.m. Drive-Thru: Monday to Friday; 8:00 a.m. to 4:45 p.m.
**Office Closed for Lunch: Monday to Friday; 11:30 a.m. to 12:30 p.m. - Drive-Thru Remains Open**
Emails: firstname.lastname@example.org / email@example.com| Hearing Impaired Phone: (770) 387-5034
Beginning Monday, August 5, 2019, the Bartow County Water Department will begin closing for a
lunch hour from 11:30 a.m. to 12:30 p.m. every business day!!! The drive-thru will remain open from
8:00 a.m. to 4:45 p.m. to allow customers to hand-deliver their payments. An additional deposit box
will also be installed on the outside lane of the drive-thru to submit payments only!!
|Holiday Closure Notice|
The Bartow County Water Department will be closed on
Monday, September 2, 2019 for Labor Day!!
|Servline® Program (Water Leak Adjustment Policy)|
|Bartow County Water System Online Payment System|
Online Payment System
Account Information (800) 766-2350
Payments (800) 720-6847
|Bartow County Water Department Mission Statement|
To provide effective and cost efficient management, engineering and design, construction, distribution and collection, maintenance and operation of all facilities which produce drinking water, reclaimed waste water and bio-solids of the highest quality possible and to be fiscally responsible by producing quality utility bills, maintaining all our accounts with courteous, respectful and responsive billing and receipt of revenues and responsible disbursement of those revenues.”
|Emergency Service Calls|
PLEASE CONTACT OUR MAIN OFFICE @ (770) 387-5170 TO REPORT A PROBLEM WITH YOUR WATER AND/OR SEWER SERVICE. EMERGENCY SERVICE CALLS SUBMITTED TO OUR DEPARTMENT AFTER REGULAR BUSINESS HOURS AND ON HOLIDAYS WILL BE FORWARDED TO BARTOW COUNTY 911.
For questions or comments regarding the content and/or design of the Water Department web pages, please contact Mr. Michael Yancey, Bartow County Water Department Information Services Director at (678) 721-5489 or firstname.lastname@example.org.