Citizen Alert System

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Contact Information

Main Administrative Office | Maintenance & Operations Department
 Utility Service Calls

To report a problem with your water and/or sewer service call contact our Main Office Phone @  (770) 387-5170.
Emergency Calls submitted after regular business hours and Holidays are forwarded to Bartow County 911! 

 Main Administrative Office

BCWD Right-Angle ViewBartow County Water Department Main Administrative Office
Physical Address:                                                                      By Mail:    
50 Nelson Street                                                                        P.O. Box 850 
Cartersville, GA 30120                                                             Cartersville, GA 30120

Phone Number:                    
(770) 387-5170 
Options: (0) Customer Service; (1) Billing/Payments; (2) Automated Services

Fax Number:                                                                              Hearing Impaired:            
(770) 387-5173                                                                            (770) 387-5034

Office Business Hours: Monday - Friday: 8:00 a.m. to 5:00 p.m. (Closed for Lunch -11:30 a.m. to 12:30 p.m.)

Drive Thru Hours:    Monday thru Friday; 8:00 a.m. to 4:45 p.m.
(Night Drop Deposit Box Open 24 Hours/7 days)

E-Mail Address:
Administration:  bcwd@bartowga.org
Customer Service:  water@bartowga.org
Information Services:  yanceym@bartowga.org
 Maintenance & Operations Department

Bartow County Water Maintenance BuildingMaintenance & Operations Office



Physical Address:                                                                   By Mail:    
2 Roosevelt Street                                                                 P.O. Box 850 
Cartersville, GA 30120                                                          Cartersville, GA 30120

Phone Number:
(770) 387-5170; Menu Option (3)

Fax Number:
(770) 607-6306

Maintenance Office Hours: Monday - Friday: 8:00 a.m. to 4:30 p.m. (Closed for Lunch -11:30 a.m. to 12:30 p.m.)

E-Mail Address:
Maintenance/Operations:  banksr@bartowga.org
Engineering:  ellisr@bartowga.org
 Emergency Service Calls

 
BartowCountyPLEASE CONTACT OUR MAIN OFFICE @ (770) 387-5170 TO REPORT A PROBLEM WITH YOUR WATER AND/OR SEWER SERVICE. EMERGENCY SERVICE CALLS SUBMITTED TO OUR DEPARTMENT AFTER REGULAR BUSINESS HOURS AND ON HOLIDAYS WILL BE FORWARDED TO BARTOW COUNTY 911.

 Website Inquiries


For questions or comments regarding the content and/or design of the Water Department web pages, please contact Mr. Michael Yancey, Bartow County Water Department Information Services Director at (678) 721-5489 or yanceym@bartowga.org.