Bartow County Water Online Payment System
***Bartow County Water Department Online Payment System Policies***
**(Bartow County Water Customers with Delinquent Balances Subject to Disconnection)**
Bartow County Water Department Customers that currently have a delinquent balance and are thus subject to Service Disconnection must immediately submit complete payment of their Account Balance to our department and not schedule their payment on our Online Payment System for a future date to avoid interuption of service.
**(Bartow County Water Customers Disconnected for Non-Payment of Account Balance)**
Bartow County Water Department Customers that have been disconnected due to non-payment of their Account Balance and want to submit their payments through our Online Payment System must also submit their applicable Service Reconnection Fee* (see below) in addition to their Complete Account Balance prior to 4:45 p.m.!! These customers should NOT SUBMIT Online Payments after 4:45 p.m. and should immediately contact (770) 387-5170 for assistance regarding water service reconnection procedures and must also contact the Bartow County Water Department @ (770) 387-5170 immediately following payment and provide us with their Online Payment Confirmation Number prior to 4:45 p.m. to initiate water service restoration procedures as payments submitted on our Online Payment System are not processed until the following business day!!
*SERVICE RECONNECTION FEES*
($25.00 before 4:00 p.m./$40.00 after 4:00 p.m.)
Account Information (800) 766-2350
Payments (800) 720-6847
The links below have been provided to assist Bartow County Water Department Customers in submitting their Utility Service Payments with the Bartow County Water Department Online Payment System provider (XpressBillPay):
Online Payment Tutorial
Frequently Asked Questions
Interactive Voice Response (IVR) System
PLEASE CONTACT OUR MAIN OFFICE @ (770) 387-5170 TO REPORT A PROBLEM WITH YOUR WATER AND/OR SEWER SERVICE. EMERGENCY SERVICE CALLS SUBMITTED TO OUR DEPARTMENT AFTER REGULAR BUSINESS HOURS AND ON HOLIDAYS WILL BE FORWARDED TO BARTOW COUNTY 911.
For questions or comments regarding the content and/or design of the Water Department web pages, please contact Mr. Michael Yancey, Bartow County Water Department Information Services Director at (678) 721-5489 or firstname.lastname@example.org.