Bartow County Water Department Maintenance & Operations personnel are primarily responsible for conducting numerous daily activities performed upon the Bartow County Water & Sewer Utility Systems including new service installations; infrastructure improvements and repairs; system development and expansion projects; water sample collections; utility service locates; and monitoring the operational efficiency of every structural component while responding to approximately 3,000 service calls annually consisting primarily of water & sewer service main leaks and their associated utility service outages; pressure irregularities and coarse drinking water reports. Substantial population growth; continued residential, commercial, and industrial development; advanced technological operational features and the ever-increasing technological complexity of our Water and Sewer Utility Systems have prompted the requirement for significant restructuring within this department including personnel expansion; advanced training methods; more stringent employment qualifications; development of improved operating procedures; and essential acquisition of innovative equipment and heavy machinery. These modifications are designed to ensure this department provides the highest possible quality of utility service by reducing service outages and their respective maintenance response times while continuing to supply pristine water resources to Bartow County Water System consumers and maintaining the successful and efficient operation of wastewater treatment processes.
Utility Service Locates
Prompt detection and accurate location of installed utilities are crucial to the successful maintenance and operation of public utility systems. Utility Service Locate Orders must be placed with the Georgia Public Service Commission Utility Protection Center (U.P.C.) @ (770) 623-4344 and/or with your local utility service provider prior to excavation activities scheduled to be performed within Bartow County and/or State Right-of-Ways and all other properties where utilities have previously been installed to prevent potential service interruptions and/or structural damage. The Bartow County Water Department Maintenance & Operations Department responds to over 50,000 Utility Service Locates annually. All utility service providers must have unobstructed and unlimited access to their associated utilities without interference from shrubs, landscape plants (other than grassing), trees, fences, irrigation systems, masonry mailbox structures or other object installed within established Right-of-Ways. Property owners are strongly encouraged to examine their property surveys to determine exact ownership limits prior to conducting installation or construction activities. Note: The Bartow County Water Department and other local utility service providers shall not be held financially responsible for damage and/or replacement of items installed within Bartow County and/or State Right-of-Ways with the exception of standard mailbox posts and driveways! Utility service providers indicate the location of their underground utilities with color-coded flags, spray paint and other such markings using the following uniform Utility Service Locate Color Code Chart:
For additional information regarding the Bartow County Water Department Utility Locates, please contact Mr. Richie Banks, Maintenance & Operations Supervisor @ (678) 721-5494 or Mr. Roger Ellis, Engineering/Project Manager @ (770) 387-5169.
PLEASE CONTACT OUR MAIN OFFICE @ (770) 387-5170 ANY TIME TO REPORT A PROBLEM WITH YOUR WATER AND/OR SEWER SERVICE. PLEASE NOTE THAT EMERGENCY SERVICE CALLS SUBMITTED TO OUR DEPARTMENT AFTER REGULAR BUSINESS HOURS AND ON HOLIDAYS WILL BE AUTOMATICALLY DIRECTED TO BARTOW COUNTY 911.
For questions or comments regarding the content and/or design of website, please contact Mr. Michael Yancey, Bartow County Water Department Manager of Information Services (M.I.S.) at (678) 721-5489 or firstname.lastname@example.org.