Bartow County Water Department - Contact Us

Main Administrative Office
Physical Address:    50 Nelson Street; Cartersville, GA 30120
BCWDRight AngleView
Mailing Address:      P.O. Box 850; Cartersville, GA 30120        
                                
Phone:                     (770) 387-5170; Options: (0) Customer Service; 
(1) Billing/Payments; (2) Automated Services
Fax:                         (770) 387-5173

Hearing Impaired:   (770) 387-5034
Office Hours:           Monday - Friday; 8:00 a.m. to 5:00 p.m.

Drive Thru Hours:    Monday - Friday; 8:00 a.m. to 4:45 p.m.
                                (Night Drop Deposit Box Open 24 Hours Daily!)

E-Mail Address:       Administration: bcwd@bartowga.org
                                Customer Service: water@bartowga.org

 
Maintenance & Operations Department
MaintenanceBuildingPhysical Address:    2 Roosevelt Street; Cartersville, GA 30120
Mailing Address:      P.O. Box 850; Cartersville, GA 30120
Phone:                     (678) 721-5494; Option: (3) Current Outages (4) Maintenance & Operations
Fax:                         (770) 607-6306
Office Hours:           Monday - Friday; 8:00 a.m. to 4:30 p.m.
E-Mail Addresses:   Water
Maintenance & Operations Supervisor: banksr@bartowga.org
                                Assistant Water Director/Maintenance & Operations: ellisr@bartowga.org

BartowCountyPLEASE CONTACT OUR MAIN OFFICE @ (770) 387-5170 TO REPORT A PROBLEM WITH YOUR WATER AND/OR SEWER SERVICE. EMERGENCY SERVICE CALLS SUBMITTED TO OUR DEPARTMENT AFTER REGULAR BUSINESS HOURS AND ON HOLIDAYS WILL BE FORWARDED TO BARTOW COUNTY 911.

For questions or comments regarding the content and/or design of the Water Department web pages, please contact Mr. Michael Yancey, Bartow County Water Department Information Services Director at (678) 721-5489 or yanceym@bartowga.org.