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ONLINE UTILITY BILLING PAYMENT SYSTEM

Welcome to the Bartow County Water Department Online Billing Payment System. All you need is your account number then enter your name as it appears on your Bartow County Water Department service utility bill. You can pay with a Visa Card or MasterCard or a debit check card that has the Visa or MasterCard logo on it.

There is an Online Payment Convenience Fee of $1.00 per transaction charged at the time of payment authorization. This online payment service is available 24 hours/7 days per week. You will have quick and secure access to pay your service utility bill. Please note, however, if you pay your service utility bill online that this service will be temporarily offline from 2:00 p.m. to 2:30 p.m. EST. All payments submitted after 2:00 p.m. EST will be credited on the next business day. Online payments received the day following the due date after 2:00 p.m. EST are considered late and are subject to a penalty.

 If your account is delinquent or if you have received a shut-off notice (yellow tag) and are currently disconnected, DO NOT pay online! Please come into our office @ 50 Nelson Street or call (770) 387-5170 and speak with a Customer Service Representative during regular business hours; Monday through Friday, 8:00 a.m. to 5:00 p.m.

 IMPORTANT: Bartow County is not liable if you received a shut-off notice and do not call the Utility Billing Office before paying online. Your services may be disconnected and will be subject to the applicable $25.00/$40.00 Reconnection Fee.

 Select the following link to view an operation demonstration of our Online Billing Payment System:
ONLINE BILLING SYSTEM TUTORIAL

Select the following link to view frequently asked questions regarding our Online Billing Payment System: FREQUENTLY ASKED QUESTIONS

 

(Click “I Agree” if you accept the above indicated terms to access the Bartow County Water Online Payment System)

 
 

 

TO REPORT A SERVICE OUTAGE AND FOR EMERGENCY SERVICE, PLEASE CALL OUR OFFICE AT (770) 387-5170.

AFTER REGULAR BUSINESS HOURS AND HOLIDAYS, THESE CALLS WILL BE DIRECTED TO PROCORE SERVICES.

Bartow County Water Department
50 Nelson Street - P.O. Box 850
Cartersville GA 30120
Phone: 770-387-5170
Fax: 770-387-5173

Bartow County Government
135 West Cherokee Avenue
Cartersville GA 30120
Phone: 770-387-5002