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Community Bulletin Board
DROUGHT RESPONSE LEVEL 4 REMAINS IN EFFECT FOR BARTOW COUNTY. PLEASE SELECT  ** Watering Restriction **  ON THE LEFT-HAND SIDE OF THIS WEBPAGE FOR COMPLETE DETAILS REGARDING ALL REGULATIONS CONCERNING THIS MANDATORY OUTDOOR WATERING RESTRICTION
Welcome Statement!
 

Welcome to the official website of the Bartow County Water & Sewer Department! This website has been developed in association with the Bartow County Government to inform our customers, local community and general public of the daily operational procedures, administrative policies, organizational structure and projected endeavors of all Bartow County governing branches and has been designed specifically to become an instrumental tool in providing valuable and timely information regarding this water and wastewater utility system including our operational history; new service installation and utility billing policies and procedures; residential, commercial and industrial development specifications; technological advancements and implementations; water and wastewater system infrastructure details and analysis; proposed utility system improvement and expansion projects; water quality requirements and current testing results; local water and sewer service ordinances; water resource conservation guidelines; growth management plans and strategies; and operating performance awards and achievements. The establishment of this website also represents our continued efforts in providing the highest possible quality of customer, consumer and community services. For additional information, questions or comments regarding the Bartow County Water & Sewer Systems, please contact our main administrative office during regular business hours @ (770) 387-5170 or send e-mail correspondences to: bcwd@bartowga.org.

Contact Information
Administrative Office Address:  50 Nelson Street;  Cartersville, GA 30120
Maintenance Office Address:  2 Roosevelt Street; Cartersville, GA 30120
Mailing Address:  Bartow County Water Department
P.O. Box 850; Cartersville, GA 30120-0850
Administrative Office Hours:  Monday – Friday; 8:00 a.m. to 5:00 p.m.
Drive-Thru Hours:                              Monday – Friday; 8:00 a.m. to 4:30 p.m
(Night-Drop Deposit Box Open 24 Hours Daily)
Phone Number:                              (770) 387-5170
                          Menu Options: (1) New Service & Disconnects;
(2) General Information; (3) Engineering;
(4) Maintenance & Operations
Administration  Fax Number:  (770) 387-5173
Maintenance Fax Number:   (770) 607-6306
E-Mail Address:                              bcwd@bartowga.org

Mission Statement

 

“To provide effective and cost efficient management, engineering and design, construction, distribution and collection, maintenance and operation of all facilities which produce drinking water, reclaimed waste water and bio-solids of the highest quality possible and to be fiscally responsible by producing quality utility bills, maintaining all our accounts with courteous, respectful and responsive billing and receipt of revenues and responsible disbursement of those revenues.”

TO REPORT A SERVICE OUTAGE AND FOR EMERGENCY SERVICE, PLEASE CALL OUR OFFICE AT (770) 387-5170.

AFTER REGULAR BUSINESS HOURS AND HOLIDAYS, THESE CALLS WILL BE DIRECTED TO PROCORE SERVICES.

Bartow County Water Department
50 Nelson Street - P.O. Box 850
Cartersville GA 30120
Phone: 770-387-5170
Fax: 770-387-5173

Bartow County Government
135 West Cherokee Avenue
Cartersville GA 30120
Phone: 770-387-5002